FTP Support Request Form

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Online Course FTP Folders

All files uploaded to your course’s FTP folder will be permanently deleted 10 days after your course has ended. You are responsible for creating backups of all of your work.

Example:

The last day of your course is March 1, 2005; on March 12, 2005, all of the files will be permanently deleted.

Click on the appropriate request form:

There are two ways to connect to an FTP Folder, you can use an FTP Program or a Browser. Please select the method you are trying so we can get you the appropriate support:

FTP Program (example: AceFTP, Fetch)

Internet Browser (example: Internet Explorer, Netscape)

Or you can call:

The Art Institute Online Support Line:  1-877-872-8869
South University Support Line:  1-888-444-3404
Miami International University of Art & Design Support Line: 1-866-699-1558