FTP Support Request Form

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Online Course FTP Folders

All files uploaded to your course’s FTP folder will be permanently deleted 10 days after your course has ended. You are responsible for creating backups of all of your work.

Example:

The last day of your course is March 1, 2005; on March 12, 2005, all of the files will be permanently deleted.
Please fill out the request form:
Your Name:
Email Address:
*must be a valid email
Course Code:
example: com101
Name of Browser you are using:
example: Internet Explorer
Browser Version:
example: 5, 5.5, 7
URL / Address:
example: ftp://65.36.152.99
User ID:
this was given to you by your facilitator
Password:
this was given to you by your facilitator
Are you on a Mac or PC:
Are you using a Firewall:
Are you going through a Router:
If you are receiving an error please tell us what it says:
Comments:
Please give us a detailed description of the problem you are experiencing.